Effective Date: 21-Oct-2024
At Efzee Decors, we are committed to providing a seamless shopping experience, including reliable and timely shipping. Please read through our Shipping Policy to understand how we handle the delivery of your purchases.
1. Shipping Locations
We offer shipping to locations across [India / Worldwide]. Please note that certain remote areas may have limited delivery services or require additional delivery time. We currently do not ship to [mention any restricted locations, if applicable].
2. Processing Time
- Order Processing: Orders are typically processed within [1-3] business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
- Delivery Time: Delivery times vary based on your location. Standard shipping typically takes [3-7 business days] within India. International shipping times may vary depending on the destination and shipping carrier.
3. Shipping Costs
- Free Delivery: We offer free delivery on all orders, unless otherwise specified during promotions or for expedited shipping options.
- Expedited Shipping: If you need your order faster, we offer expedited shipping at an additional cost. The rates for expedited shipping will be calculated and displayed at checkout.
4. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your delivery directly on the carrier’s website.
5. Delivery Issues
- Missed or Delayed Deliveries: If your order has not arrived within the estimated delivery time, please contact us at [Your Email Address] or [Your Phone Number] so we can assist you in tracking the shipment.
- Lost or Damaged Orders: In the event that your order is lost or arrives damaged, please notify us immediately with relevant details and, if possible, photographs of the damaged items. We will work with the carrier to resolve the issue as quickly as possible.
6. International Shipping
For international orders:
- Customs and Duties: Customers are responsible for any customs duties, taxes, or additional fees that may apply in their respective countries. Please check your local regulations regarding import taxes and duties before placing an order.
- Delivery Time: International shipping times can vary significantly based on the destination and customs processes. Typically, international deliveries can take [10-15 business days], but delays are possible due to customs clearance.
7. Shipping Restrictions
- P.O. Boxes: Please note that we do not ship to P.O. boxes.
- Remote Areas: Delivery to certain remote areas may take longer than the standard delivery times. We will notify you if there are any delays due to location constraints.
8. Contact Us
If you have any questions about our Shipping Policy or need assistance with your order, please feel free to contact us:
- Email: info@efzeedecors.com
- Phone: +91 9756037000
- Address: Saharanpur, Uttar Pradesh, 247001